Institutions of Higher Education design web experiences to provide a service. In rare occasions, whenever dealing with new students or retention, schools attempt to gather intelligence about student intent. If institutions are able to understand intent, admissions staff can engage a potential student in a way that inspires them to achieve that which they want, generating a win-win relationship that will hopefully last a lifetime.
Not all solutions are fixed price, and time and materials costs can impact the decision to green light a project or table it for a later time. Changes to scope or additional requirements can result in a change request and cost overruns. Those costs can make or break a project. Three critical factors can weigh heavily on the overall success of your next project.
The very nature of a summer on campus fosters the notion that, without plans, we might be left to our devices and to whatever direction our peers might take us. Without thoughtful planning and sound execution, we may be in for one crazy summer.
Communication styles can differ depending on who sits in the corner office, but the planning around how and what to communicate should be an institution-wide decision. Before your staff comes to you with the next emergency, take the time to educate those around you with the important messages that should be over communicated to the customers.